FINANCE DEPARTMENT

“ ” I was checked in right on time and the service on my car was completed right on time!

“ ” Friendly staff and service completed as promised!

“ ” Not a single complaint. My wife wasn't quite sure what she wanted. Worked with Joshua Warshaswsky, and he was perfect with it. More than a few test drives, lots of questions and going home ta think on it. He was very patient, helpful and a wealth of knowledge on Hondas. He didn't push and was quick...

“ ” Purchased a new car here last week. This was hands down the easiest and most pleasant car buying experience I’ve had. They were straightforward and honest, this is hard to find these days! Thank you to Robbie and your team for the excellent customer service.

“ ” Williams help my friend get a car today… I must stay best customer service but even better was the fact that he went the extra mile to make sure we walked with a vehicle… I thank him and Honda for the awesome experience..

“ ” We called to have work done on our car and spoke with Desiree in service. She is wonderful! She has amazing customer service and we were so lucky to have her help. Thank you Desiree so much for helping us.

“ ” Had had a great experience with all people that help me with the purchase of my vehicle in October 2025

“ ” We have been happy with the service we have received at Vacaville Honda.

“ ” David , David and David That’s what you need to ask for if you want to buy the car . Such a humble and genuine person truly caring for your needs. Very polite professional, kind and going in to all details . Such a blessing for this place . Thanks David . Really really appreciate it .

“ ” Very nice personnel, did a great job

“ ” My wife and I took her mother to Honda to look for a new car, and we were helped by Jose Vallarino. Jose was amazing—he showed us multiple cars, made sure we were comfortable with our options, and didn’t hesitate to grab different keys so we could test-drive several vehicles. When it came time...

“ ” We had the unfortunate experience of meeting Derek in the sales department. We came in and it was sprinking a little. We are in the market to buy a medium size SUV. We wanted to see what Honda has to offer. Since nobody came out to greet us we went into the showroom to look at what Honda had. We...

“ ” This was my third time in 3 years with an issue with maintenance. First, my start was bad but they couldn’t tell me why. Second, was within the last 12 months. I took my car in for 2 things, torque converter which was under warranty and the 100k. Somewhere in between my battery died and I popp d...

“ ” Very rude Non helpful would not ever take my car here stay away! Worst Honda experience I’ve ever had

“ ” Made an appointment for a new key fob. Two hours waiting the advisor let me know they could not cut the key and I would have to pay an additional $60 for them to contract it out. I left and will take my business elsewhere. Just terrible!

“ ” The salesman tried to screw me on the interest rate. I was promised 0% but then they drew up the K for 3%. The Transmission died at 123K miles just outside of warranty. I should have known! I was quoted 2,200 for a CV boot. I went to Davis Honda for a second opinion and they fixed it for nearly 1/3...

“ ” Incompetent workers from the mechanics to the sales people. Haven’t had a single good experience. Don’t bother, just go to Fairfield instead. They’ve been able to handle everything this location couldn’t.

“ ” Unfortunately not good service in service department. Try Fairfield Honda or possibly Davis.

“ ” Honda refusing to give me the MCO/MSO and forcing registration to CA even when I told them I was not going to register it in CA. When asked for their policy or notes/directives they refused to give me documentation. Never buy a car here or anything ever in your life. Yeah but, your dealership sent...

“ ” I must say that service here is way overpriced for services other local Honda dealers offer at lower prices.

“ ” I have a new 24 honda civic touring took my car in for a recall and got my car back with my instrument cluster cracked i know for a fact it wasn't like that before they got it. I called and took it in and voiced my concerns their response back to me was maybe the heat caused it to crack.. Really!!

“ ” Do not take your vehicle here !! They do not do good visual Diagnostics . They will let you drive off with a Hazard.

“ ” I had taken my car for an oil change and had a ring stolen out of my car, I reached out multiple times and continuously got told I would receive a call back but anytime I would call, the manager would not be in/never return my call. Unfortunate that there are people working there who are dishonest...