SERVICE DEPARTMENT

“ ” Dominic Manno the service Advisor needs a raise he went far and beyond. I had a family member die back in Kansas City and we were going to drive but my front brakes were squeaking and somehow he was able to get me in on that day at 2pm to get me some new breaks on so I could start driving to KC on...

“ ” As a long-time customer of Vacaville Honda, I want to express my appreciation for your parts and service departments. Although we have not purchased a new vehicle recently — our “vintage” Hondas serve us well — your team has consistently demonstrated professionalism, respect, and technical...

“ ” I was checked in right on time and the service on my car was completed right on time!

“ ” Friendly staff and service completed as promised!

“ ” Not a single complaint. My wife wasn't quite sure what she wanted. Worked with Joshua Warshaswsky, and he was perfect with it. More than a few test drives, lots of questions and going home ta think on it. He was very patient, helpful and a wealth of knowledge on Hondas. He didn't push and was quick...

“ ” Purchased a new car here last week. This was hands down the easiest and most pleasant car buying experience I’ve had. They were straightforward and honest, this is hard to find these days! Thank you to Robbie and your team for the excellent customer service.

“ ” Williams help my friend get a car today… I must stay best customer service but even better was the fact that he went the extra mile to make sure we walked with a vehicle… I thank him and Honda for the awesome experience..

“ ” We called to have work done on our car and spoke with Desiree in service. She is wonderful! She has amazing customer service and we were so lucky to have her help. Thank you Desiree so much for helping us.

“ ” Had had a great experience with all people that help me with the purchase of my vehicle in October 2025

“ ” My wife and I took her mother to Honda to look for a new car, and we were helped by Jose Vallarino. Jose was amazing—he showed us multiple cars, made sure we were comfortable with our options, and didn’t hesitate to grab different keys so we could test-drive several vehicles. When it came time...

“ ” Be careful test driving any used car from this dealershipt. They will not protect your safety in any way. In fact, they will put you at risk. This dealership sent my daughter out in a faulty Honda VIN19XFB2F55EE028104 2014 Civic and before she left she noticed the battery light on and asked the...

“ ” I had a recall on my car, for an engine fuel pump. I tried to call and schedule 4 times before I actually got a call back to schedule. They fixed the pump then told me I couldn’t drive off the lot because my breaks were so bad and that I needed to get them fixed. I knew they were fine so I left...

“ ” **READ BEFORE SERVICING YOUR VEHICLE HERE** My fiancé has a 2018 CRV that has had something wrong with the AC for the past 3 years. Mind you, she purchased this in Napa; however, lives in Vacaville. Honda has had a service bulletin/recall regarding a seal that needs to be replaced as it has caused...

“ ” I have been a loyal Honda owner and customer for over 10 years, have purchased multiple vehicles from Honda, and my entire family exclusively drives this brand. I expected honesty, but Honda of Vacaville tried to completely take advantage of me. My HRV's cabin blower motor failed. This dealership...

“ ” We had the unfortunate experience of meeting Derek in the sales department. We came in and it was sprinking a little. We are in the market to buy a medium size SUV. We wanted to see what Honda has to offer. Since nobody came out to greet us we went into the showroom to look at what Honda had. We...

“ ” This was my third time in 3 years with an issue with maintenance. First, my start was bad but they couldn’t tell me why. Second, was within the last 12 months. I took my car in for 2 things, torque converter which was under warranty and the 100k. Somewhere in between my battery died and I popp d...

“ ” Very rude Non helpful would not ever take my car here stay away! Worst Honda experience I’ve ever had

“ ” Made an appointment for a new key fob. Two hours waiting the advisor let me know they could not cut the key and I would have to pay an additional $60 for them to contract it out. I left and will take my business elsewhere. Just terrible!

“ ” The salesman tried to screw me on the interest rate. I was promised 0% but then they drew up the K for 3%. The Transmission died at 123K miles just outside of warranty. I should have known! I was quoted 2,200 for a CV boot. I went to Davis Honda for a second opinion and they fixed it for nearly 1/3...

“ ” Incompetent workers from the mechanics to the sales people. Haven’t had a single good experience. Don’t bother, just go to Fairfield instead. They’ve been able to handle everything this location couldn’t.