SERVICE DEPARTMENT

“ ” We called to have work done on our car and spoke with Desiree in service. She is wonderful! She has amazing customer service and we were so lucky to have her help. Thank you Desiree so much for helping us.

“ ” Had had a great experience with all people that help me with the purchase of my vehicle in October 2025

“ ” We have been happy with the service we have received at Vacaville Honda.

“ ” David , David and David That’s what you need to ask for if you want to buy the car . Such a humble and genuine person truly caring for your needs. Very polite professional, kind and going in to all details . Such a blessing for this place . Thanks David . Really really appreciate it .

“ ” Very nice personnel, did a great job

“ ” Dominic Manno provided outstanding customer service. He was extremely helpful which made the complicated service process a lot less stressful. He communicated clearly and effectively about what needed to be done, and even went the extra mile when I asked for advice. Vacaville Honda — your Service...

“ ” After talking to a lot of salespeople at Honda dealerships all over the Bay Area, I ended up with Darek at Vacaville for my new car purchase. He was the most earnest and straightforward out of everyone I spoke to, and he moved quickly to match--and just narrowly beat--other dealerships' offers. He...

“ ” AMAZING EXPERIENCE........!

“ ” Just bought a 2009 Honda Civic from Vacaville Honda and had an awesome experience working with Josh Warshawsky. Josh made the whole process super easy and stress free. He was upfront about everything, transparent pricing and honest communication. If you’re looking for someone who’s...

“ ” Eric White gave us the best customer experience we’ve ever had in purchasing a vehicle. I highly recommend that management dresses him up as sultan from Aladdin for a day and everybody else can play genie and get him whatever he likes for a day! But in all seriousness, he’s a true professional...

“ ” I’d like to start by saying thank you for the free engine bay cleaning. However, I don’t believe just because something is free that the quality of a job should suffer. At the end of the day, if a customer is happy with the service, they will most likely return as a paying customer because they...

“ ” My wife and I took her mother to Honda to look for a new car, and we were helped by Jose Vallarino. Jose was amazing—he showed us multiple cars, made sure we were comfortable with our options, and didn’t hesitate to grab different keys so we could test-drive several vehicles. When it came time...

“ ” Took my car for service and my car just got washed. The service people tracked dirt in my driver side floor without cleaning it up or using a mat.

“ ” The salesman tried to screw me on the interest rate. I was promised 0% but then they drew up the K for 3%. The Transmission died at 123K miles just outside of warranty. I should have known! I was quoted 2,200 for a CV boot. I went to Davis Honda for a second opinion and they fixed it for nearly 1/3...

“ ” Incompetent workers from the mechanics to the sales people. Haven’t had a single good experience. Don’t bother, just go to Fairfield instead. They’ve been able to handle everything this location couldn’t.

“ ” Unfortunately not good service in service department. Try Fairfield Honda or possibly Davis.

“ ” Honda refusing to give me the MCO/MSO and forcing registration to CA even when I told them I was not going to register it in CA. When asked for their policy or notes/directives they refused to give me documentation. Never buy a car here or anything ever in your life. Yeah but, your dealership sent...

“ ” I must say that service here is way overpriced for services other local Honda dealers offer at lower prices.

“ ” Awful, would never do business here personally. Got a WAY better price on my civic(around 3k less) plus I just tried to set my first oil change here(car has over 4k miles, first 2 oil changes are free) they told me the oil light has to be on....LOL the car has 4k miles, oil life is 80%, yeah I'll...

“ ” I have a new 24 honda civic touring took my car in for a recall and got my car back with my instrument cluster cracked i know for a fact it wasn't like that before they got it. I called and took it in and voiced my concerns their response back to me was maybe the heat caused it to crack.. Really!!

“ ” Do not take your vehicle here !! They do not do good visual Diagnostics . They will let you drive off with a Hazard.

“ ” I had taken my car for an oil change and had a ring stolen out of my car, I reached out multiple times and continuously got told I would receive a call back but anytime I would call, the manager would not be in/never return my call. Unfortunate that there are people working there who are dishonest...

“ ” I’ve been in the market for a Honda Civic type R for quite some time. I telephoned this facility today and I was informed there was one available. I was then informed there was a $10,000 markup. That would essentially make this a $60,000 Honda Civic. If you can’t make money at full sticker...

“ ” Customer service over the phone is 0

“ ” Parts department guy with long hair is super unprofessional watched him yell at a customer in front of me about not knowing the correct part then decided to degrade me about wipers versus wiper inserts, decided to take my business to Fairfield Honda