“ I was checked in right on time and the service on my car was completed right on time! ”

“ Friendly staff and service completed as promised! ”

“ Not a single complaint. My wife wasn't quite sure what she wanted. Worked with Joshua Warshaswsky, and he was perfect with it. More than a few test drives, lots of questions and going home ta think on it. He was very patient, helpful and a wealth of knowledge on Hondas. He didn't push and was quick too respond with follow up info. Ended up with a new CR-V and a very happy wife. Cinthia Chavez handled all the final paper. She was very exact on going thru the final details, giving her opinion on signings and additional products. Very pleased with the entire experience. ”

“ Purchased a new car here last week. This was hands down the easiest and most pleasant car buying experience I’ve had. They were straightforward and honest, this is hard to find these days! Thank you to Robbie and your team for the excellent customer service. ”

“ Williams help my friend get a car today… I must stay best customer service but even better was the fact that he went the extra mile to make sure we walked with a vehicle… I thank him and Honda for the awesome experience.. ”

“ We called to have work done on our car and spoke with Desiree in service. She is wonderful! She has amazing customer service and we were so lucky to have her help. Thank you Desiree so much for helping us. ”

“ Had had a great experience with all people that help me with the purchase of my vehicle in October 2025 ”

“ We have been happy with the service we have received at Vacaville Honda. ”

“ David , David and David That’s what you need to ask for if you want to buy the car . Such a humble and genuine person truly caring for your needs. Very polite professional, kind and going in to all details . Such a blessing for this place . Thanks David . Really really appreciate it . ”

“ Very nice personnel, did a great job ”

“ My wife and I took her mother to Honda to look for a new car, and we were helped by Jose Vallarino. Jose was amazing—he showed us multiple cars, made sure we were comfortable with our options, and didn’t hesitate to grab different keys so we could test-drive several vehicles. When it came time to negotiate, he really worked with us to find something that fit what we wanted. He made us feel safe, supported, and confident in our decision. Jose was truly the highlight of the entire experience. When we moved on to the financing portion, Cinthia Chavez took over. My mother-in-law isn’t familiar with cars, fees, or the many add-ons dealerships try to sell, so before sitting down we made a plan to help her through the process. Unfortunately, our experience with Cinthia was very different. She came across as pushy and short with us, especially when my wife and I stepped in to help explain things to my mother-in-law. She worked hard to upsell various protections, extended warranties, and add-ons, which left my mother-in-law confused. When we tried to support her decision-making, Cinthia seemed irritated. Overall, her behavior was the complete opposite of Jose’s, and we would not recommend working with her. ”

“ We had the unfortunate experience of meeting Derek in the sales department. We came in and it was sprinking a little. We are in the market to buy a medium size SUV. We wanted to see what Honda has to offer. Since nobody came out to greet us we went into the showroom to look at what Honda had. We were just trying out the CRV when approached by Derek. He did ask if he could help and I responded I just wanted to see what was comfortable in seating space. The CRV was too small so we saw a Pilot parked next to it and tried it. He came back and I said we like this car what would be a lease payment on this. He took off for a minute and came back and said $750 - $850 a month. I said that is crazy it should not be more then $650. He said are you going to buy today and I will give you a real price today? I responded I am not buying today and I just wanted an actual price if you want me to consider this vehicle. He said unless you plan on buying now I gave you a price. I said forget it we are no longer interested. I should not have to commit to buying the vehicle when I cannot get an honest answer to a simple question. By the way I have been a manager in the car business for over 22 years. I do not appreciate how you handled this. He said I am only interested if you are buying today. I said I do not want to hear anymore we are leaving. He yelled as we left we are here to help if you are buying today. I would never buy under these circumstances and because of this we decided to buy from another dealer. We would never recommend this sales person or this store. ”

“ This was my third time in 3 years with an issue with maintenance. First, my start was bad but they couldn’t tell me why. Second, was within the last 12 months. I took my car in for 2 things, torque converter which was under warranty and the 100k. Somewhere in between my battery died and I popp d the hood, nothing was connected with my intake(stock). They blamed me. This last time my wheel well panel came off while driving. They didn’t install a new panel correct and I had to bring it back. Sadly, I had to show the master tech what his tech did wrong. Even worse, management couldn’t be bothered to give me a call even after I left the voice mail on their machine, they passed it off to the best customer service rep known to man. I hope he finds a better place to work ”

“ Very rude Non helpful would not ever take my car here stay away! Worst Honda experience I’ve ever had ”

“ Made an appointment for a new key fob. Two hours waiting the advisor let me know they could not cut the key and I would have to pay an additional $60 for them to contract it out. I left and will take my business elsewhere. Just terrible! ”

“ The salesman tried to screw me on the interest rate. I was promised 0% but then they drew up the K for 3%. The Transmission died at 123K miles just outside of warranty. I should have known! I was quoted 2,200 for a CV boot. I went to Davis Honda for a second opinion and they fixed it for nearly 1/3 the price. I will never go back to Vacaville Honda or buy a Honda again. ”

“ Incompetent workers from the mechanics to the sales people. Haven’t had a single good experience. Don’t bother, just go to Fairfield instead. They’ve been able to handle everything this location couldn’t. ”

“ Unfortunately not good service in service department. Try Fairfield Honda or possibly Davis. ”

“ Honda refusing to give me the MCO/MSO and forcing registration to CA even when I told them I was not going to register it in CA. When asked for their policy or notes/directives they refused to give me documentation. Never buy a car here or anything ever in your life. Yeah but, your dealership sent MN the temp tags information and not the registration information from CA DMV so you did not understand how to do your role even when asked to check in on it you refused and told me to go talk to someone else. ”

“ I must say that service here is way overpriced for services other local Honda dealers offer at lower prices. ”

“ I have a new 24 honda civic touring took my car in for a recall and got my car back with my instrument cluster cracked i know for a fact it wasn't like that before they got it. I called and took it in and voiced my concerns their response back to me was maybe the heat caused it to crack.. Really!! ”

“ Do not take your vehicle here !! They do not do good visual Diagnostics . They will let you drive off with a Hazard. ”

“ I had taken my car for an oil change and had a ring stolen out of my car, I reached out multiple times and continuously got told I would receive a call back but anytime I would call, the manager would not be in/never return my call. Unfortunate that there are people working there who are dishonest and would do something like that to their customers. ”